The Robert Toigo Foundation

Head of DE&I Strategy and Employee Affairs – Job ID 5595732

Wells Fargo
August 27, 2021
New York or Charlotte, United States of America
Job Type


About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment, and mortgage products and services, as well as consumer and commercial finance, through 7,200 locations, more than 13,000 ATMs, the internet (, and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 255,000 employees, Wells Fargo serves one in three households in the U.S. and was ranked No. 1 for Communities & Environment in Banks (2021) in Forbes’ Americas Most Just Companies.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Diverse Segments, Representation & Inclusion

The Diverse Segments, Representation & Inclusion (DSRI) team is accountable for leading efforts to make the company a place where diversity is reflected at all levels and in every facet of the company’s operations, processes, and programs. The team is focused on creating a more diverse and inclusive working environment and partnering with Wells Fargo’s business leaders to deliver products and services specifically designed to meet the needs of diverse customer segments.

The Role

The Head of DE&I Strategy and Employee Affairs reports directly to the Head of Diverse Segments, Representation & Inclusion and, with their team, will refine strategy and drive outcomes in the following areas:

  • Employee Resource Network groups (ERN) leadership - This executive will lead strategy for Wells Fargo’s ERN groups, which comprises 10 networks with approximately 71,000 employee members. Responsibilities include strengthening the ERN Value to the Business, supporting Operating Committee members in their involvement with each ERN, increasing employee membership, selecting, transitioning and managing ERN Leadership, providing technology and operational support for ERNs, membership tracking system and reporting, portal, program, and financial
  • Inclusion - In partnership with Learning & Development, this leader will be responsible for promoting DE&I learning via member organizations and conferences. Additionally, s/he will provide a sense of community and inclusion and be seen as a driver of DE&I programs across the enterprise by hosting, facilitating and/or promoting a variety of

DE&I programs. These include Inclusion Fireside Chats, D&I Teamworks stories, representations with internal and external speakers, DE&I recognition programs, ERN- specific recognition and GLIDE, a program that provides an opportunity for professionals to transition back into the workforce after a career break.

  • Engagement - Actively participate and partner in Enterprise-wide initiatives, such as Enterprise-wide Committees, Veteran recruiting, People with Disabilities (PWD) recruiting, Office of Disability, Global Philanthropy Advisory Council, pronouns, voluntary self-ID
  • Marketing & Branding - Maintain, manage and enhance Wells Fargo’s DE&I story on Teamworks, ERN Portals, and Team Moments as well as DE&I-related content on external Wells Fargo’s website and social

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your employees feeling included, valued, and supported to do work that energizes
  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management

Required Qualifications

  • 10+ years of experience in one or more of the following functional areas: business process, quality assurance, strategic planning, or project management
  • 8+years of management experience

Other Desired Qualifications

The successful candidate will work closely with Operating Committee members, other leaders and employees from across the enterprise. Important success factors will include an ability to communicate with stakeholders at all levels of the organization, manage effectively within the matrix organizational structure, create a strong collaborative working environment and successfully develop partnerships with many business and functional areas across Wells Fargo. The successful candidate will possess the following key qualifications:

  • 3+ years of experience at a top-tier strategy consulting firm, e.g. Bain, BCG, Booz Allen or McKinsey.
  • Superb communication skills with demonstrated success working with executive leaders on complex programs, initiatives and problem resolution; ability to communicate and engage successfully with employees at all levels of a
  • Demonstrated expertise in strategy consulting grounded in superior analytic and critical thinking
  • Proven ability to successfully develop and refine programmatic strategies and drive positive outcomes across a large, complex
  • Track record of leading strategy development to include project management business systems management, branding and marketing, reporting and risk
  • Is a strong people manager; builds high-performing and diverse teams, able to lead geographically dispersed teams, sets and achieves high standards for self and
  • Understands multiple perspectives and aligns divergent positions, brings cohesion to diverse perspectives and achieves objectives that require a high level of collaboration across Wells Fargo.
  • Is a strategic business partner capable of balancing the need for innovation with regulatory realities, internal need to manage risk and cultural readiness for
  • Demonstrated passion for diversity, equity and inclusion with concrete experience in this area a
  • Undergraduate college degree required; Master’s Degree strongly

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